FAQs

Club Aviator is an adult-only comprehensive mobile application designed specifically for professionals in the aviation industry. It provides a one-stop resource for professional networking, internal messaging, content sharing, wellness content, local recommendations, and more, all tailored to your unique needs within a secure community.

Club Aviator is exclusively for verified aviation professionals, including pilots, cabin crew, ground staff, airline employees, and anyone else working within the aviation sector who travels frequently. Verification requires an active work email address.

The app is available for download on the Apple App Store and Google Play Store.
(Simply search for “Club Aviator” and follow installation instructions)

After downloading the app, tap ‘Get Started’ and follow the prompts. You must use your active aviation industry work email address for verification. We also require age confirmation to maintain an adult-only, professional community. (All ongoing communication is sent to a personal email provided later.)

Once you are on the Club Aviator app, simply click on your profile icon, then click on ‘personal info’. Your information will be shown with the ability to edit your profile on the top right corner.

You can reach our support team via info@clubaviator.co or through the “Help and Support” section within the app. Our support hours are Monday to Friday, 9:00 AM – 5:00 PM UTC.

We implement industry-leading security measures (including encryption and secure servers) to protect your personal data, in full compliance with GDPR/UK GDPR standards. Access to your data is strictly controlled. For full details, please refer to our Privacy Notice.

Our vetting relies heavily on verified User Reviews & Ratings from our community and focuses on established, reputable brands. We continuously monitor feedback and reviews to ensure our recommendations remain current, reliable, and safe.

We take all reports seriously. You can report inappropriate content, recommendations, or user profiles by tapping the ‘Report this member’ or ‘Report this place’ icon on their profile info/ Recommendation or email us at info@clubaviator.co Please provide as much detail as possible to help us investigate thoroughly.

Your feedback is crucial. Please immediately report your experience to our support team at info@clubaviator.co, through the in-app reporting tool or through the ‘Help and Support’ section within the app. Provide specific details, and we will investigate the matter and potentially remove or re-evaluate the recommendation if necessary.